(Library ebook) Wake Up Your Call Center: How to Be a Better Call Center Agent (Customer Access Management)
✿ Rosanne D'Ausilio ✿
| #6187283 in Books | 1999-04 | Original language:English | PDF # 1 | 11.00 x8.75 x.50l, | File Name: 1557531692 | 143 pages
This text looks at how call centre agents can match the improvements in technology. It looks at how talk covering technical information and training, software and hardware, and new systems overshadows the people who make and take the calls.
[PDF.mi58] Wake Up Your Call Center: How to Be a Better Call Center Agent (Customer Access Management) Rating: 4.78 (493 Votes)
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